Frequently asked questions

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Which size should I choose?

Weight and chest measurement largely determine the size: XS 4–6 kg, S 6–8 kg, M 8–11 kg, L 11–14 kg, XL 14–17 kg. If your dog is between two sizes, choose the larger one. The Find my size tool on this page gives a recommendation based on your measurements.

Which breeds does it suit?

Moor is cut for dogs from 4 to 17 kg with a balanced or slender build: Italian Greyhounds, Whippets, Cavaliers, Poodles, Bedlingtons and similar. For very broad-chested, short-backed breeds such as French Bulldogs and Pugs, be sure to measure the back length.

Can it be worn in the rain?

The shell is water-resistant: it keeps out drizzle, wet grass and mud splashes. We don't claim it is fully waterproof in prolonged heavy rain.

How do I put it on?

Undo the press studs along the back, guide the front legs in first, then the hind legs, and fasten the back. Nothing goes over the head; adjust the collar with the drawcord toggle.

How do I wash it?

Machine wash at 30 °C on a delicate cycle, inside out. Do not tumble dry; hang to dry.

What if the size isn't right?

For online orders you have the right to cancel within 14 days of delivery. For exchange terms, see our Returns & Exchanges page.